The ink is finally dry on a new contract between the Piedmont Healthcare system and Anthem Blue Cross Blue Shield of Georgia.
The two healthcare companies signed the agreement on April 23, just days after receiving a visit from Gov. Nathan Deal.
The agreement ensures that Anthem Blue Cross members can see their Piedmont doctors and visit Piedmont hospitals as in-network providers without incurring higher out-of-pocket costs. That promise also includes any doctor visits and services delivered after April 1.
According to Piedmont officials, employees will begin calling patients – particularly those who canceled appointments for hospital-based services.
But officials also encouraged patients who canceled or delayed care during the insurance lapse to call their Piedmont doctors to reschedule.
“Preserving the relationship between the patient and their preferred healthcare provider has been our No. 1 goal during this entire negotiation,” said Kevin Brown, Piedmont Healthcare President and Chief Operating Officer. “We know this has been difficult for our patients, and we are glad to finally have a resolution that restores and protects patient care.”
The new contract with Anthem Blue Cross extends into 2021.
If patients need to confirm their in-network status with Anthem Blue Cross or make sure that they have been reassigned to their Piedmont primary care physicians, they should call the Anthem Blue Cross number on the back of their medical benefits card.
For additional information, visit www.KeepPiedmont.org .